Customer Happiness: Excellence in Service Delivery and Building Loyalty

Customer Satisfaction: Excellence in Service Delivery and Loyalty Building

Customer Satisfaction: Excellence in Service Delivery and Loyalty Building

Emotional Intelligence Applications in the Workplace

Multi-task Management: Scheduling Work to Improve Effectiveness and Efficiency

Multi-task Management: Scheduling Work to Improve Effectiveness and Efficiency

Creativity in Solving Problems by The Kepner - Tregoe Method

Creative Competence in Thinking, Problem Solving and Decision Making

The training program aims to: 

• Knowledge of dealing with challenges and obstacles and finding innovative solutions. 
• Learn how to identify the key to creativity and the balance of convergent and divergent thinking and their practices in solving problems.
• Acquire a combination of analytical and creative thinking in decision-making with high efficiency.